Privacy Policy - zhuoyuenail.com

Welcome to zhuoyue (“we,” “us,” or “our”).
This Privacy Policy explains how Huizhou Zhuoyue New Material Co., Ltd, a company registered in Huizhou, Guangdong, China, collects, uses, discloses, and safeguards your personal information when you visit our Website https://zhuoyuenail.com, register for an account, purchase our products or services, or participate in any of our promotions or activities.

We value your privacy and are committed to protecting your personal data in compliance with applicable data protection laws.

1. Company Information

Company Name: Huizhou Zhuoyue New Material Co., Ltd
Website: https://zhuoyuenail.com
Address: 15th Floor, Building 1, Fuxin High-tech Industrial Park, Gulingxia, Sanhe Street, Huiyang District, Huizhou City, Guangdong Province 516213, China
Email Contact: info@zhuoyuenail.com
Contact Page: https://zhuoyuenail.com/contact-us/

2. Information We Collect

We collect information from you in various ways to provide and improve our services. The information we collect may include:

(a) Information You Provide Directly

When you interact with our Website, you may voluntarily provide information such as:

Your name, email address, phone number, and shipping address
Account registration details (username, password)
Payment or billing information (processed through secure third-party gateways)
Any text, images, or files uploaded through forms, chat windows, or customer inquiries

(b) Information Collected Automatically

When you browse our Website, we may automatically collect:

IP address and browser type
Device information and operating system
Access times and referring website URLs
Pages you visit and time spent on the site
Cookie data and analytics information

(c) Information from Third Parties

We may receive information about you from payment processors, marketing partners, or analytics providers to ensure secure and effective operations of our services.

3. How We Use Your Information

We use the information we collect to:

Process orders and deliver products or services.
Create and manage your user account.
Provide customer support and respond to inquiries.
Send administrative notifications, order confirmations, or service updates.
Provide access to paid subscriptions or member-only content.
Conduct promotional or marketing campaigns (only with your consent where required).
Improve website functionality, content, and user experience.
Comply with legal obligations and protect our legal rights.

We do not sell or rent personal information to any third parties.

4. Legal Basis for Processing (for International Users)

If you are located outside China, our processing of your information may rely on one or more of the following legal bases:

Consent: You have given consent for processing your personal data.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interest: Processing is necessary for our legitimate business purposes (e.g., marketing or security).
Legal Obligation: Processing is necessary to comply with applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies help us:

Remember your login information and preferences.
Understand how visitors use our Website.
Deliver personalized content or recommendations.

You can choose to disable cookies through your browser settings, but this may affect certain features of our Website.

Learn more about cookies in our Cookie Policy (available on our Website soon).

6. User-Generated Content

When you upload, post, or submit text, images, or other materials to our Website (e.g., via contact forms or comment sections), you grant Huizhou Zhuoyue New Material Co., Ltd a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for operational and promotional purposes.

Please avoid submitting confidential, sensitive, or proprietary information unless requested.

7. Account Registration and Security

When creating an account on our Website, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

We reserve the right to suspend or terminate accounts that violate our Terms or pose security risks.

8. Paid Subscriptions and Transactions

If you purchase paid content or a subscription, we will collect billing and payment information to process your transaction.
Payments are securely handled by third-party payment processors. We do not store full credit card or payment details on our servers.

You are responsible for ensuring that your payment method and billing information remain accurate and up to date.

9. Promotional Campaigns and Giveaways

We may occasionally host promotions, discounts, or giveaways. Participation is voluntary. By entering, you consent to the collection and use of your personal information as described in the campaign’s specific terms.

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly at info@zhuoyuenail.com.

10. Sharing and Disclosure of Information

We may share your information with:

Service Providers: Trusted third parties that assist in website hosting, payment processing, logistics, analytics, or email delivery.
Legal Authorities: If required by law or to protect our legal rights, property, or safety.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All service providers are required to handle your data securely and only for the purpose we specify.

11. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Policy, unless a longer retention period is required by law.
When your personal data is no longer needed, we securely delete or anonymize it.

12. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no online platform can guarantee 100% security. You use our Website at your own risk, and you should take care to protect your login credentials and devices.

13. International Data Transfers

Because we operate globally, your personal information may be transferred to and processed in countries other than your own.
We take reasonable steps to ensure that your data receives adequate protection consistent with applicable privacy laws.

14. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data (“right to be forgotten”).
Restriction: Request limits on how we process your data.
Portability: Request to receive your data in a structured, commonly used format.
Objection: Object to processing for direct marketing or legitimate interests.

To exercise any of these rights, please contact us at info@zhuoyuenail.com.

15. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.
We encourage users to review the privacy policies of any third-party websites they visit.

16. Children’s Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that we have inadvertently collected data from a child under 18, we will delete such information promptly.

17. Intellectual Property and Ownership

All content on this Website—including but not limited to the logo, text, designs, graphics, photos, and product materials—is the exclusive property of Huizhou Zhuoyue New Material Co., Ltd.

Unauthorized use, reproduction, or modification of any content is strictly prohibited.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of our Website after updates indicates your acceptance of the revised Policy.

19. Global Availability

Although this Website is operated from China, our products and services are offered to users worldwide.
You are responsible for ensuring that your use of our Website complies with your local laws and regulations.

20. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us at:

Huizhou Zhuoyue New Material Co., Ltd
Address: 15th Floor, Building 1, Fuxin High-tech Industrial Park, Gulingxia, Sanhe Street, Huiyang District, Huizhou City, Guangdong Province 516213, China
Email: info@zhuoyuenail.com
Contact Page: https://zhuoyuenail.com/contact-us/